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  • Covid-19: What safety procedures will remain in place from 27th January 2022?
    Since 27th January 2022 face coverings are no longer mandatory, however some of our vulnerable clients may still choose to wear one. Therefore we ask everyone to respect their choice. Safety procedures: 1. Face mask/covering: Optional 2. Social distancing: During busy sessions, you may be asked to wait in the designated area in the reception areas until the locker area becomes available and will also be advised when it is safe to enter/exit the treatment rooms. 3. Touch free, alcohol based sanitiser: A touch free santiser is placed at entrance, please use before proceeding to the reception desk. 4. Room Capacity: Adult room - max 7 persons. Children's room - max 6 persons 6. Lockers will be available. 7. Removal of magazines: Please bring along your own reading material as we are no longer able to provide magazines in our treatment rooms.
  • Is salt therapy safe?
    Salt therapy is safe and drug-free, providing effective long-term relief and can be used along side prescribed medication as a complementary treatment.
  • What happens during a session?
    Sit back and relax in one of our comfy loungers, the ceiling lights will switch off as negatively ionised dry sodium aerosol of 0-5 microns are released into the room by a halogenerator. The brightness of the wall lights will be slightly reduced to create a serene and tranquil ambience. However, there will be enough light to read so please feel free to bring along your favourite book.
  • What do you wear?
    No special clothing is required, however, we suggest you wear clothes that you don't mind getting salt on as the particles are like dust but will brush and wash off. T-shirt and shorts are recommended for eczema and psoriasis sufferers as the skin will benefit from being exposed to the salt. On arrival shoe covers and hairnets will be provided to wear during a session to ensure that our rooms stay clean and hygienic.
  • Can I bring my phone or other electrical devices into the room?
    We do not recommend the use of any electrical device during a session as the salt can harm your device. Relaxation is part of salt therapy and in order to fully benefit and enjoy the relaxing atmosphere of the salt room all electronic devices should be stored in the lockers provided.
  • What is the youngest age a child can attend salt therapy?
    Babies can attend from as young as 6 months.
  • Can I have salt therapy if I am pregnant?
    Salt therapy is recommended for pregnant women, but please consult your doctor if you are experiencing a complicated pregnancy or taking medication during your pregnancy before starting salt therapy treatment.
  • Can I continue to use my medication with salt therapy?
    Yes. Salt therapy should only be used as a complementary treatment. Please follow your doctor's advice and do not stop your medication regime without first consulting them.
  • How can I book a salt therapy session?
    You can book in two ways: call us on 01908 766588 or use our online booking form to request a booking and we will get back to you to confirm. As appointments are booked manually, for next day sessions please call the office as email requests can take longer to process.
  • First session is free?
    The first session is free for all new customers with no obligation to buy further sessions and is a full hour treatment.
  • It's my first visit, do I need to arrive earlier?"
    Yes, we recommend you arrive at least 10 minutes prior to your appointment as you will need to complete a registration form.
  • How long does a session last?
    A session last 1 hour
  • How many people can be in one session?
    Adult room has a max capacity for 7 persons and the children's room has a max capacity for 6 persons.
  • Are adult and child prices the same?
    Yes, as each child who has purchased a session or package at full price is allowed one adult to accompany them for free. For larger families the full price applies for the first child and a 50 percent discount is avialable on the full price session or package for each of the siblings. However, please be aware this offer does not apply to promotional offers. A full session charge of £35 is required for a second adult to accompany any child who has purchased a session or package at a discounted rate. A second adult will only be allowed to accompany depending on availability as priority will be given to families with a child needing a session.
  • What is the refund policy on packages?
    We have a strict No Refund Policy, however you can request a transfer of your unused salt therapy sessions to another person. Unused salt therapy sessions can be transferred once by the purchaser. Recipients of unused salt therapy sessions can not transfer them again. Please contact us for more information or if you would like to transfer your salt therapy sessions.
  • Do you have on-site parking?
    Yes, there is a private carpark in close proximity (next to Bamboo Cottage chinese takeaway) providing free parking for customers of the Old Stratford Local Centre businesses. Currently Falcon Drive is a free parking zone, so you may wish park roadside, but please be considerate of our neighbours.
  • What facilities are available?
    Lockers are provided for your belongings and it is free to use, there is also a water dispenser next to the lockers. We have two toilets, one of which is wheelchair accessible and a baby changing unit is also provided.
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